Information Systems (2017/2018)

Course code
Name of lecturer
Barbara Oliboni
Barbara Oliboni
Number of ECTS credits allocated
Academic sector
Language of instruction
I sem. dal Oct 2, 2017 al Jan 31, 2018.

Lesson timetable

Go to lesson schedule

Learning outcomes

The main aim of the course is providing students with theoretical foundations of Information Systems design and management.
In particular, techniques for decision support system design and multidimensional data analysis tools are described, as well as organizational process modeling and reengineering techniques.

At the end of the course the student will be able to master knowledge and skills about organizational and management aspects, needed to manage information systems in the business context, also taking into account security-related topics.

In particular, at the end of the course the student will be able to a) design and manage a decision support system; b) analyze multidimensional data, and c) model and analyze and business process.
This knowledge will allow the student to take the most suitable design decisions according to stakeholder requirements.

At the end of the course the student must be able to prove she can understand system requirements and communicate appropriately with stakeholders for development and management of a Information System. She will also be able to autonomously continue studies in the Information Systems field.


Classes (52 hours)

- Structure and functions of an information system.
-- Economic, organizational, and management issues.
-- Information Systems Classification.

- Social engineering.
-- Introduction and definition.
-- Attack phases.
-- Ways to prevent Social Engineering.

- Business Process Reengineering.
-- Classification of processes.
-- Process Reengineering.
-- A Reengineering Methodology.

- Business Process Management.
-- BPMN.
-- Modeling data and processes.
-- Signavio.

- Decision support systems.
-- Datawarehouse systems.
-- Designing Data Warehouse.
-- OLAP queries.

- Role-based access control.

- Multi-channel Information Systems.
- Cognitive Computing and Information Systems.

Reference books
Author Title Publisher Year ISBN Note
Thomas Allweyer BPMN 2.0 - Introduction to the Standard for Business Process Modeling (Edizione 2) Herstellung und Verlag 2010 978-3-8391-4985-0
Matteo Golfarelli, Stefano Rizzi Data Warehouse - Teoria e pratica della progettazione McGraw Hill 2006 9788838662911

Assessment methods and criteria

Oral test with exercises and questions.