The main aim of this course is introducing the students to the issues related to the design and use of information systems within complex organizations.
Some notions will be given to students, concerning some organizational and management aspects of information systems within complex organizations.
Moreover, information systems within complex organizations, management information systems, workflow systems, and datawarehouse systems will be considered.
- Structure and functions of an information system.
-- Economic, organizational, and management issues.
-- Business Process Reengineering.
- Cooperative information systems.
-- Workflow systems.
- Management information systems.
-- ERP (Enterprise Resource Planning) systems.
-- CRM (Customer Relationship Management) systems.
- Decision support systems.
-- Datawarehouse systems.
-- Data mining techniques.
| Author | Title | Publisher | Year | ISBN | Note |
| Matteo Golfarelli, Stefano Rizzi | Data Warehouse - Teoria e pratica della progettazione | McGraw Hill | 2006 | 9788838662911 | |
| LAUDON K.-LAUDON G. | Management dei sistemi informativi | Pearson Prentice Hall | 2004 | 8871921917 | |
| G. Bracchi, C. Francalanci, G. Motta | Sistemi informativi e aziende in rete | McGraw Hill Italia | 2001 | 88 386 088 |
Written test with exercises and questions.
