Information Systems (2012/2013)

Course code
Name of lecturer
Barbara Oliboni
Barbara Oliboni
Number of ECTS credits allocated
Academic sector
Language of instruction
II semestre dal Mar 4, 2013 al Jun 14, 2013.

Lesson timetable

Learning outcomes

The main aim of this course is introducing the students to the issues related to the design and use of information systems within complex organizations.
Some notions will be given to students, concerning some organizational and management aspects of information systems within complex organizations.
Moreover, information systems within complex organizations, management information systems, workflow systems, and datawarehouse systems will be considered.


- Structure and functions of an information system.
-- Economic, organizational, and management issues.
-- Business Process Reengineering.

- Cooperative information systems.
-- Workflow systems.

- Management information systems.
-- ERP (Enterprise Resource Planning) systems.
-- CRM (Customer Relationship Management) systems.

- Decision support systems.
-- Datawarehouse systems.
-- Data mining techniques.

Reference books
Author Title Publisher Year ISBN Note
Matteo Golfarelli, Stefano Rizzi Data Warehouse - Teoria e pratica della progettazione McGraw Hill 2006 9788838662911
LAUDON K.-LAUDON G. Management dei sistemi informativi Pearson Prentice Hall 2004 8871921917
G. Bracchi, C. Francalanci, G. Motta Sistemi informativi e aziende in rete McGraw Hill Italia 2001 88 386 088

Assessment methods and criteria

Written test with exercises and questions.