Information Systems (2009/2010)

Course code
4S00066
Name of lecturer
Barbara Oliboni
Coordinator
Barbara Oliboni
Number of ECTS credits allocated
6
Other available courses
Academic sector
INF/01 - INFORMATICS
Language of instruction
Italian
Period
2nd Semester dal Mar 1, 2010 al Jun 15, 2010.

Lesson timetable

2nd Semester
Day Time Type Place Note
Wednesday 11:30 AM - 1:30 PM lesson Lecture Hall C  
Friday 9:30 AM - 11:30 AM lesson Lecture Hall C  

Learning outcomes

The main aim of this course is introducing the students to the issues
related to the design and use of information systems within complex organizations.
Some notions will be given to students, concerning some organizational
and management aspects of information systems within complex organizations.
Moreover, information systems within complex organizations, workflow systems,
and data warehouse systems will be considered.

Syllabus

- Structure and functions of an information system.
-- Economic, organizational, and management issues.
-- Business Process Reengineering.
-- ERP (Enterprise Resource Planning) systems.
-- MRP (Manufacturing Resource Planning) systems.
-- CRM (Customer Relationship Management) systems.

- Decision support systems.
-- Data warehouse systems, OLAP and data mining techniques.

- Designing cooperative information systems.
-- Workflow systems.

- Distributed Information Systems.

Reference books
Author Title Publisher Year ISBN Note
Matteo Golfarelli, Stefano Rizzi Data Warehouse - Teoria e pratica della progettazione McGraw Hill 2006 9788838662911
G. Bracchi, C. Francalanci, G. Motta Sistemi informativi e aziende in rete McGraw Hill Italia 2001 88 386 088

Assessment methods and criteria

Written test with exercises and questions.